We ask for at least 24 hours notice in the event of a cancellation. We understand that emergencies arise and will do our best to accommodate you. However, we reserve the right to ask for a credit card number to hold appointments, and to charge the card at 100% of the service value in the event of a no show or a cancellation with less than 24 hours notice.
We always do our best to accommodate our guests, however in the case of lateness this is not always possible. If you are running more than 15 minutes late for an appointment and do not call, it is considered a no show for an appointment (please see cancellation policy). We understand that emergencies arise, and will do our best to accommodate you; nevertheless we will not sacrifice the experience of another guest to "squeeze" you in.
Children in the Salon
Hey Red!Inc Salon aims to provide a sanctuary for our clients, a place to relax for a moment, relieve the stress of our modern lives, and to be indulged. Children are always welcome in the salon when they are receiving services. However, we use chemicals, hot irons and sharp scissors—and don't want anyone to be injured while visiting us, least of all a child. For their safety, children are not allowed in the cutting area unless they are receiving a service. Children and babies in strollers or car seats are not allowed in the cutting area while a parent, friend, or sibling etc. is receiving a service. Please make arrangements for small children if you plan to be in the salon for an extended period of time.